CCC Decisions on Complaints | Yearwise Compilation, Analysis & Details
Complaint from
Total
Upheld
Complied
Compliance awaited
Not upheld
2005-06
117
67
53
(79%)
14
50
Intra-Industry
22
15
14
(93%)
1
7
Consumer
95
52
39
(75%)
13
43
2004-05
157
103
74
(72%)
29
54
Intra-Industry
48
29
24
(83%)
5
19
Consumer
109
74
50
(68%)
24
35
2003-04
182
123
94
(77%)
29
59
Intra-Industry
56
42
33
(79%)
9
14
Consumer
126
81
61
(75%)
20
45
2002-03
136
78
59
(76%)
19
58
Intra-Industry
68
39
32
(82%)
7
29
Consumer
68
39
27
(69%)
12
29
2001-02
196
92
73
(79%)
19
104
Intra-Industry
54
38
32
(84%)
6
16
Consumer
142
54
41
(75%)
13
88
2000-01
107
56
50
(89%)
6
51
Intra-Industry
48
28
23
(82%)
5
20
Consumer
59
28
27
(96%)
1
31
1999-2000
151
86
71
(82%)
15
65
Intra-Industry
69
46
41
(89%)
5
23
Consumer
82
40
30
(75%)
10
42
1998-99
122
59
49
(83%)
10
65
Intra-Industry
50
26
24
(92%)
2
23
Consumer
72
33
25
(75%)
8
42
1997-98
139
66
52
(79%)
14
73
Intra-Industry
49
29
23
(79%)
6
20
Consumer
90
37
29
(78%)
8
53
1996-97
169
76
66
(87%)
10
93
Intra-Industry
55
36
33
(92%)
3
19
Consumer
114
40
33
(83%)
7
74
1995-96
245
106
74
(70%)
32
139
Intra-Industry
53
28
19
(68%)
9
25
Consumer
192
78
55
(71%)
23
114
1994-95
153
100
76
(76%)
24
53
Intra-Industry
27
21
(78%)
6
7
Consumer
73
55
(75%)
18
46